Shipping

Free UPS ground shipping on all domestic orders. We offer international shipping. The customer is responsible for all import taxes. Please note that regulations on import duties and taxes may vary, and we are not able to control nor predict the amount or changes. Please allow 1-3 business days to process your order. Note that delivery may be delayed at times of high order volumes. No shipments on Sundays and Holidays

Return Policy

Quality is our number one priority. Many of our products are hand made, altered/distressed by design, making each one unique. Please note that there may be subtle variances. You may return Items purchased online for exchange or store credit. Items must be returned within 5 days of delivery. Returned/exchanged items must be in their original condition, unworn with original packaging. We reserve the rights to determine whether or not the return items meet meet return criteria. To initiate your return, please contact us at support@originalugly.com. Reference your order number and your reason for the return/exchange. Our team will get back to you within 48 hours. Shipping costs are non-refundable and return shipping costs will be the responsibility of the customer. No returns on accessories and items purchased on Sale.